Privacy Policy
This Privacy Policy explains how Supacare Solutions (“we”, “our”, or “the platform”) collects, uses, and protects your information when you interact with our services.
For professional training, we count visits and form starts by topic and campaign, and record the source category with an enquiry. We use this tab’s session storage to avoid counting repeated interactions. The counters contain no names, email addresses or full referring URLs. If your browser sends Do Not Track, we skip the counters and campaign attribution.
1. Information We Collect
We may collect personal information including:
- Name and email address (via Google OAuth or manual registration)
- Profile details such as profile picture
- Usage analytics to improve your learning experience
- Course progress, assignments, certificates, and activity logs
- Enquiry details you provide: name, email, organisation, programme interest and message
2. How We Use Your Information
- To enable Google Login and secure authentication
- To personalize your dashboard and learning progress
- To monitor course engagement and improve content quality
- To issue certificates and maintain your learning record
- To respond to programme, organisational-training and research enquiries. Enquiry records are accessible to authorised administrators; submitting an enquiry does not enrol you or subscribe you to a newsletter.
3. Data Security
Supacare Solutions uses encryption, secure servers, firewalls, and industry-grade authentication practices to protect your information. No system is 100% secure, but we take extensive measures to safeguard data.
4. Third-Party Services
The platform integrates with trusted services, such as Google OAuth, analytics, and secure email systems. These providers may process basic login and usage data.
5. Your Rights
- Request deletion of your account
- Request a copy of your stored data
- Withdraw consent from our services
6. Updates to this Policy
We may update this Privacy Policy occasionally. Continued use of the platform means you acknowledge and accept the updated terms.
Last updated: 2026